Insurance Guide
What to bring for getting service under insurance.
- Original Valid Insurance Card
- Original Valid Civil ID
How long it takes to get an approval from the insurance company
- Prior authorization is required for certain tests or procedures and hospital Admission subject to the insurance policy terms & conditions.
- Generally it takes 15 minute and it will vary from company to company and case.
Help desk for Insurance related queries
Insurance Help desk : 
+965 22231149
Approval Desk – IP : +965 22231777 / +965 22231778
Approval desk -OP Pharmacy : +965 22231292
Coverage Verification : 
insurancehelp@daralshifa.com
We accept the following insurance companies / T.P.A in Kuwait and abroad under direct billing subject to the insurance policy terms & conditions.