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High quality hospital care:
 
Our first priority is to provide you the care you need, when you need it, with compassion and respect. Inform your care givers if you have concerns about your care or if you have pain. You have the right to know the identity of your doctors, nurses and other caregivers involved in your care.

These sections explain some of the basics regarding your treatment and the provided care in our hospital.
   
A Clean and Safe Environment:
 

Dar Al Shifa hospital is particular about following standard policies and procedures to ensure Patient Safety and protect you from abuse or neglect.    If anything unexpected happens during your hospital stay, you will be involved so that informed decisions will be made regarding any changes in your healthcare plan.
   
Involvement in your care:
 

You and your doctor often make decisions about your care before you will be admitted to the hospital.

Other times, especially in emergencies, those decisions are made during your hospital stay. When decision-making takes place, it should include discussing your medical condition and information about medically appropriate treatment choices. And to make informed decisions with your doctor, you need to understand:

  • The benefits and risks of the treatment provided to you.
  • Any expected consequences due to your treatment and any long-term effects that might impact your life style.
  • What you and your family will need to do after you leave the hospital.
  • The financial consequences of using uncovered services and the fees applicable throughout.
  • Please notify your caregivers if you need more information about treatment choices.
   

Your caregivers need complete and correct information about your health and insurance coverage so that they can make right decisions related to your health which will include:
 
  • Past illnesses, surgeries or hospital stays.
  • Past allergic reactions.
  • Any prescribed or non prescribed medicines or supplements that you are currently taking.
  • Any admission requirements under your health plan.
   
When you enter the hospital, you sign a general consent to treatment. In some cases, such as surgery, you may be asked to confirm in writing that you understand the healthcare plan provided for your treatment. This process protects your right to consent to or refuse a treatment. Your doctor will explain the medical consequences of refusing recommended treatment.

Understanding your healthcare goals and values. You may have healthcare goals and values or spiritual beliefs that are important to your well-being. They will be taken into account as much as possible throughout your hospital stay.

It is preferable to sign a healthcare power of attorney stating your health guardian should you become unable to make healthcare decisions. Make sure your doctor, your family and your care team knows your wishes.
   
Protection of your privacy
  At our hospital, we respect the confidentiality of your relationship with your doctor, caregivers, and the sensitive information. Also, State of Kuwait and our hospital's Operating Policies protect the privacy of your medical information.
   
   
   
   
   
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