Insurance Guide

Patient Experience

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Insurance Information: your quick guide

Insurance Guide

What to bring for getting service under insurance.

   - Original Valid Insurance Card

   - Original Valid Civil ID

How long it takes to get an approval from the insurance company

   -  Prior authorization is required for certain tests or procedures and hospital Admission subject to the insurance policy terms & conditions.

   - Generally it takes 15 minute and it will vary from company to company and case.

Help desk for Insurance related queries 

Insurance Help desk                :  +965 22231149

Approval Desk – IP                  :   +965 22231777 / +965 22231778

Approval desk -OP Pharmacy :    +965 22231292

Coverage Verification             :   insurancehelp@daralshifa.com

We accept the following insurance companies / T.P.A in Kuwait and abroad under direct billing subject to the insurance policy terms & conditions.


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